Terms of service


Terms and Conditions



Last updated: 29/03/2026


1. Overview



This website is operated by Littleuns. Throughout the site, the terms “we”, “us” and “our” refer to Littleuns. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms and Conditions.





2. Business Information



Business Name: Littleuns

Location: Rhondda Cynon Taf, United Kingdom

Email: littleunsfamily@outlook.com





3. Online Store Terms



By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

You agree not to use our products for any illegal or unauthorised purpose.





4. Products & Personalisation



Littleuns specialises in personalised clothing and gifts.


When placing an order:


  • You are responsible for ensuring all personalisation details (e.g. spelling, dates, colours) are correct
  • We are not responsible for errors provided by the customer
  • Product images are for illustration purposes; slight variations may occur






5. Pricing & Payment



All prices are listed in GBP (£) and are subject to change without notice.

Full payment is required at checkout.


We reserve the right to:


  • Cancel or refuse any order
  • Correct pricing errors






6. Shipping & Delivery



We currently ship within the United Kingdom only.


  • Orders are processed within [2] working days
  • Delivery times are estimates and may vary



We are not responsible for delays caused by:


  • Postal or courier services
  • Incorrect delivery information provided by the customer






7. Returns & Refunds



Due to the personalised nature of our products:


We do not accept returns or offer refunds on personalised items unless they are faulty or defective.


If your item is faulty:


  • You must contact us within [7] days of receiving your order
  • Proof (e.g. photos) may be required
  • We will offer a replacement or refund where appropriate



This does not affect your statutory rights under UK consumer law.





8. Order Accuracy



It is your responsibility to:


  • Double-check all personalisation details before placing your order
  • Ensure shipping information is correct



We are not liable for errors made by the customer.





9. Intellectual Property



All content on this website (including designs, logos, and images) is the property of Littleuns and may not be used without permission.





10. Limitation of Liability



To the fullest extent permitted by law, Littleuns shall not be liable for:


  • Indirect or consequential losses
  • Delays outside of our control






11. Privacy



Your personal information is handled in accordance with our Privacy Policy.





12. Governing Law



These Terms and Conditions are governed by the laws of England and Wales.





13. Changes to Terms



We reserve the right to update or change these Terms at any time. Changes will take effect immediately upon posting.





14. Contact Information



If you have any questions about these Terms, please contact us:


Email: littleunsfamily@outlook.com

Location: Rhondda Cynon Taf, UK